Billing & Refund Policy

Effective date: May 5, 2026 · Happy Path Studios

Two separate billing areas: HPS Golf SaaS subscriptions are billed monthly through the platform. Physical plaque fabrication, sponsor production, and custom implementation services are quoted and billed separately by Happy Path Studios.

Monthly Subscription Billing

HPS Golf plans are billed on a monthly cycle. Your subscription starts on the date you activate your plan and renews automatically on the same date each month.

Billing occurs at the start of each monthly cycle
You will receive a receipt by email after each charge
Payment is processed securely — card details are never stored directly by HPS Golf

Plan Changes

You may upgrade your plan at any time. Upgrades take effect immediately and are prorated for the remainder of the current billing cycle. Downgrades take effect at the start of the next billing cycle.

Cancellation

You may cancel your HPS Golf subscription at any time. To cancel:

Contact us through the HPS Golf contact page before your next billing date
Your access continues until the end of the current paid period
No further charges are made after cancellation is confirmed

Refunds

SaaS subscription payments are generally non-refundable after a billing cycle has started. If you believe a charge was made in error, contact us within 7 days and we will review it. Refunds at our discretion may be issued for clear billing errors.

Physical Fabrication and Custom Services

Physical plaque fabrication, sponsor surface production, and custom implementation services are provided by Happy Path Studios separately from SaaS subscriptions. These services:

Are quoted individually based on scope, materials, and production requirements
May involve separate production timelines and setup coordination
Require a deposit or full payment before production begins, as agreed at the time of engagement
Are non-refundable once fabrication has commenced, due to the custom physical nature of the work

Questions about fabrication orders or custom service billing can be directed through the HPS Golf contact page.

Failed Payments

If a payment fails, we will notify you by email. A grace period of 7 days is provided to update your payment method. After the grace period, access may be suspended until payment is resolved. Data is retained during suspension.

Contact

For billing questions, contact us through the HPS Golf contact page. We respond within 2 business days.